Frequently Asked Questions
PRODUCT INFORMATION
What types of 4WD accessories do you offer?
We offer a wide range of 4WD accessories including bullbars, roof racks, tow bars, snorkels, lighting, and recovery gear. Whether you're heading off-road or just want to upgrade your vehicle's performance, we've got premium brands to suit your needs. Our accessories are handpicked for reliability and rugged use across Australian terrain.
Are your 4x4 parts compatible with all vehicle brands?
Yes, we carry 4x4 parts that fit well-known models from Toyota, Mitsubishi, Ford, Nissan, and others. Our staff makes sure the parts are compatible with your exact make and model for effective and safe upgrades. If you're not sure, we can assist you in verifying compatibility.
Do you offer custom recovery gear setups?
Yes, we can create custom recovery gear 4x4 kits specific to your 4WD configuration and adventure type. Whether a weekend adventurer or hardcore off-road enthusiasts, we'll assist in selecting appropriate winches, straps, and accessories. Safety and dependability are top priorities.
Can I get help choosing the right suspension for my 4WD?
Absolutely! Our team will evaluate your vehicle, driving requirements, and load capacity to suggest the ideal suspension configuration. We provide professional consulting on lift kits, shocks, and springs from reputable manufacturers—balancing performance and safety.
Where can I buy 4x4 wheels and tyres in Coffs Harbour?
Automax 4x4 provides high-quality 4x4 wheels and tyres in Coffs Harbour for all types of terrain. We have tough off-road tyres, fashionable rims, and high-end brands. Our wheel alignment and installation services are also provided in-house.
INSTALLATION & SERVICES
Do you provide installation services?
Definitely! We provide complete installation on all the products that we retail, ranging from lift kits, bullbars, electrical components, to accessories. Our skilled technicians ensure everything is properly and securely fitted. You have everything done at one location—saving time and inconvenience.
Do you install bullbars for 4x4 vehicles in Australia?
Yes, we expertly fit ADR-approved bullbars for all leading 4WD brands and models. We deal with reputable brands such as Offroad Animal to guarantee durability and legality. They are installed at our Coffs Harbour workshop.
Are your auto electrical services available for all 4x4 vehicles?
Yes, our experienced auto electricians work on all 4WD vehicles. We work with dual battery systems, lighting, UHF radios, and complete custom wiring systems. From small repair to full fit-out, we've got you covered.
How do I book a service or consultation?
Booking is simple! You can telephone us on (02) 6699 2744 directly, drop by our Coffs Harbour centre, or fill out our contact form on the website. Our staff will organise an appointment with you and send through all the information you require for your service or consultation.
SHIPPING & RETURNS
How long does shipping take within Australia?
Standard shipping within Australia typically takes 3–7 business days, depending on your location and the size of your order. Express options are also available for faster delivery. We'll provide tracking details once your item is dispatched.
Can I return or exchange a product?
Yes, we do accept returns and exchanges within a reasonable period as long as the product is unused and in its original packaging. Kindly reach out to our team to process a return and verify eligibility. Custom orders have different return terms.
Is there a warranty on your 4WD products?
We have the majority of our 4WD accessories and parts covered by manufacturer warranties, from 12 months to lifetime based on the manufacturer. We can assist you with particular product warranties and any claims under warranty.
Do you ship internationally?
Currently, we focus on shipping within Australia, but on special products, international shipping can be organized at request. Contact us directly to inquire about availability and price in your area.
Do you charge a restocking fee on returned items?
Yes, a restocking fee applies to cancelled or returned orders for selected items such as bull bars and lift kits. This fee covers handling and administrative costs. Please contact us before returning to confirm if your item is subject to this fee.
Can I return a bull bar or lift kit after purchase?
Returns are accepted for unused bull bars and lift kits in original packaging; however, a restocking fee will apply. We recommend confirming fitment and compatibility before purchasing. Our team is happy to help you choose the right product.
LOCATION / NEAR ME QUERIES
Do you have 4x4 accessories near me in Coffs Harbour?
Yes! We're based in Coffs Harbour and stock a wide range of 4x4 accessories for local customers. Whether you need off-road lighting or underbody protection, we have what you're looking for. Pop by, browse our selection, and receive expert advice at our premises.
Can I visit your workshop in person at Coffs Harbour?
Yes, you're welcome to come visit our workshop in Coffs Harbour to browse our selection of 4x4 parts, accessories, and services. Our staff are happy to answer your questions, make product recommendations, and arrange on-site installations. We're convenient to find and open normal business hours. Drop by for expert advice and friendly service.
COMPANY & TRUST
What makes Automax 4x4 different from other 4WD suppliers?
Automax 4x4 & Service Centre provides a total 4WD solution under one roof—parts, accessories, electricals, and mechanical service. With local knowledge, high-quality brands, and individualised service, we're Coffs Harbour's go-to 4WD specialist.
How long has Automax 4x4 been serving Coffs Harbour?
Automax 4x4 has been serving the Coffs Harbour area for several years, establishing a reputation based on quality and reliability. Our locally based team is dedicated to 4WD performance and customer service. We merge hands-on experience with high-quality products to provide trusted results. Several of our customers are long-term users who entrust us with all their 4WD requirements.